Magnet first to receive government TrustMark award
The scheme is an initiative between the British government, consumer groups and industry to help consumers find reputable, reliable and trustworthy companies to carry out maintenance and improvement work in their homes.
Magnet is the only national retailer to have TrustMark status and will have regular ongoing checks to ensure they adhere to the workmanship quality standards, plus a sound trading and financial track record that is required to earn the award.
Anjum Ahmed, marketing and product director at Magnet, says, "To be the only kitchen retailer to pass the extremely rigorous vetting process to join the scheme is a major coup for Magnet. It has taken a significant investment of time and resources to achieve the award and will help to give consumers even more confidence in Magnet, as well as help us attract the highest calibre of kitchen installers.
"Added to our Full Circle Service, we are the only major national kitchen company to offer a complete and government-backed quality service including free home surveys, expert design, pre-payment insurance cover, quality installation, 15-year cabinet guarantees and two-year workmanship guarantees.
"Consumers know they are buying into a company with a proven track record of delivering and fitting excellent kitchens that now also has approved procedures for dealing with any problem should one arise," explains Anjum Ahmed.
Magnet has 165 stories nationwide and is one of the UK's largest kitchen companies. The scheme applies to kitchens installed by Magnet.